Foter Terms & Policies

Last updated: December 21, 2025

Welcome to Foter. These Terms & Policies explain how shopping on foter.com works, the rules for using our content and community features, and how we handle privacy and intellectual property.

Foter Shop Terms
Shipping Policy
Returns and Refunds
Content, Guides and Community Terms
Affiliate and Sponsored Disclosure
Licenses and Creative Commons (Legacy)
Privacy Policy
DMCA and IP Notices
General Website Terms
Arbitration Agreement and Class Action Waiver
Contact

Foter Shop Terms

1) How the Foter Shop Works

Foter is a full-scale online home and decor store for the United States. When you place an order on foter.com, you are purchasing from Foter (we are the seller of record). We process your payment, provide customer support, and coordinate fulfillment, shipping, delivery, returns, and replacements.

Because our selection is broad, items in the same order may ship from different locations and arrive in one or multiple packages, each with its own tracking. Estimated delivery dates are shown at checkout based on the items in your cart.

2) Eligibility

You must be able to form a legally binding contract to make purchases on foter.com. You agree that the information you provide (including shipping details) is accurate and up to date.

3) Accounts

You may create an account to manage orders and preferences. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4) Orders, Acceptance, and Availability

Order confirmation: After checkout, you will receive an order confirmation email.
Order acceptance: Your order is accepted when we confirm it and it enters fulfillment.
Availability: In rare cases, inventory may change after purchase. If an item becomes unavailable, we may offer a replacement, a backorder option (if applicable), or a refund.
Cancellations: Cancellations are possible only if the order has not entered fulfillment or shipping. Contact support as soon as possible.

5) Pricing, Taxes, and Promotions

Pricing: Prices and promotions may change at any time. Price changes do not apply to paid orders already placed.
Taxes: Sales tax is calculated at checkout where required by law.
Promotions: Discount codes and promotional terms are shown in the promotion details and may include exclusions.

6) Payments

We accept payment methods shown at checkout. Payment processing is handled by our payment providers. For security, we do not store full payment card numbers on our servers.

7) Shipping and Delivery (Summary)

Free standard shipping (USA): Standard shipping is free on eligible orders shipped within the contiguous United States, with no minimum purchase required.
Delivery date shown at checkout: Estimated delivery dates are shown at checkout based on your items.
Shipping method: Items may ship via small parcel carriers or freight depending on size and weight.
Split shipments: Orders may arrive in multiple packages, each with its own tracking.

Full details: Shipping Policy

8) Returns and Refunds (Summary)

We offer 30-day returns on most items. Return eligibility, exceptions, and instructions are provided in our Returns Policy.

Full details: Returns and Refunds

9) Damaged, Missing, or Incorrect Items

Please inspect items as soon as possible after delivery. If something arrives damaged, missing, or not as expected:

Take photos of the item and packaging
Keep packaging until the issue is resolved
Contact support within 48 hours for the fastest resolution

10) Product Information

We strive for accurate product titles, descriptions, dimensions, and imagery. Minor differences can occur. Where available, our expert notes and guides provide practical buying tips on sizing, materials, durability, and what to look for.

11) Warranties and Disclaimers (Shop)

Some products may include manufacturer warranties. Where applicable, warranty details are provided with the product or by the manufacturer.

To the extent permitted by law, products and services are provided on an "as is" and "as available" basis. Nothing in these terms limits statutory rights that cannot be excluded.

Shipping Policy

Standard shipping is free on eligible orders within the contiguous United States, with delivery windows shown at checkout.

Read the full policy: Shipping Policy

Returns and Refunds

We offer 30-day returns on most items. Some items may be non-returnable (for example, final sale, customized or personalized, or other exclusions listed in the policy).

Read the full policy: Returns and Refunds

Content, Guides and Community Terms

1) Editorial Content and Buying Guidance

Foter publishes editorial content, guides, and buying advice for informational purposes. Content does not substitute for professional advice (architectural, electrical, structural, legal, etc.).

We aim for accuracy at the time of publication, but products, pricing, availability, and timelines may change.

2) Community Features (Comments, Q&A, Forum)

We may offer community features such as comments, Q&A, or forums. By using these features, you agree to:

Be respectful and lawful
Avoid harassment, hate speech, or threats
Not post confidential personal information (yours or others)
Not post spam, deceptive content, or malware
Not impersonate others or misrepresent affiliations

We may remove content, restrict accounts, or moderate participation at our discretion to protect the community and comply with laws.

3) User Submissions License (Comments, Posts, Uploads)

If you post content in public areas (comments, Q&A, forums), you represent that you have the rights to do so and you grant Foter a non-exclusive, royalty-free, worldwide license to host, store, reproduce, display, distribute, and create derivative works of that content in connection with operating, marketing, and improving foter.com and our services.

You retain ownership of your content.

4) Reviews and Feedback

If you submit reviews, ratings, suggestions, or feedback, you agree we may use them for improving our services and for marketing, without obligation to compensate you.

Affiliate and Sponsored Disclosure

Some pages on foter.com may include affiliate links. If you click an affiliate link and make a purchase, Foter may earn a commission at no additional cost to you.

Some content or placements may be sponsored. Where applicable, we label sponsored content or provide disclosures.

Licenses and Creative Commons (Legacy)

Foter has historically supported responsible use and attribution of Creative Commons content. Any guidance we provide about licensing and attribution is for educational purposes and does not constitute legal advice.

Guide: How to Attribute Creative Commons Photos

Privacy Policy

This Privacy Policy explains how we collect, use, share, and protect personal information.

1) What We Collect

Account and contact information (name, email, shipping address, phone if provided)
Order information (items purchased, order history, returns, and support communications)
Payment information (handled by our payment providers; we do not store full card numbers)
Device and usage data (IP address, browser type, pages viewed, cookie identifiers)
Marketing preferences (subscription status and communication preferences)
Community content (comments and posts you submit)

2) How We Use Information

Process orders, payments, shipping, returns, replacements, and support
Provide order and delivery updates
Operate community features and keep them safe
Improve our site, content, and shopping experience
Prevent fraud and maintain security
Send marketing emails (you can unsubscribe anytime)

3) How We Share Information

We may share information with trusted service providers such as payment processors, fulfillment and shipping carriers, customer support tools, analytics providers, and advertising and marketing partners (where enabled).

We do not sell personal information for money. Some laws define "sale" or "sharing" more broadly (for example, sharing data for targeted advertising). Where applicable, you may have the right to opt out of certain targeted advertising.

4) Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in and remember preferences, understand site performance and usage, and support marketing and advertising (where enabled).

You can manage cookies through your browser settings and, where available, site cookie controls.

5) Your Choices and Rights

Depending on where you live, you may have rights to access, correct, or delete personal information, and to opt out of certain processing (including targeted advertising where applicable).

To request access or deletion, email [email protected] and include the email associated with your account.

6) Email Marketing

You can unsubscribe from marketing emails using the unsubscribe link in each email. Transactional emails (order confirmations, shipping updates) may still be sent as needed to complete your purchase.

7) Children

Foter is not intended for children under 13, and we do not knowingly collect personal data from children.

8) Security and Retention

We use reasonable safeguards to protect information. We retain information only as long as needed for business, legal, and security purposes.

9) Changes

We may update this policy from time to time. The "Last updated" date reflects the most recent version.

DMCA and IP Notices

If you believe material on foter.com infringes your copyright or other IP rights, please email our agent with the required details (work identification, URL, good-faith statement, accuracy statement under penalty of perjury, signature, and contact info).

Email: [email protected]

General Website Terms

1) Acceptable Use

You may not use the site for illegal purposes or to infringe others' rights, disrupt services, or attempt unauthorized access.

2) Intellectual Property

The site, including text, graphics, and design elements, is owned by or licensed to Foter and protected by intellectual property laws. You may not copy, reproduce, or distribute site content without permission except as allowed by law.

3) Termination

We may suspend or terminate access to the site or community features if we reasonably believe you violated these terms, misused the service, or created risk for other users or Foter.

4) Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Foter and its affiliates, officers, directors, employees, and agents from claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the site, your violation of these terms, or your content submissions.

5) Disclaimers

To the extent permitted by law, the site and content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied.

6) Limitation of Liability

To the extent permitted by law:

Foter will not be liable for indirect, incidental, special, consequential, or punitive damages.
Foter's total liability for any claim arising out of or relating to the site, content, or a purchase will not exceed the amount you paid to Foter for the product(s) giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

7) Time Limit to Bring Claims

To the extent permitted by law, any claim must be brought within 1 year after the events giving rise to the claim occurred. Otherwise, the claim is permanently barred.

8) Governing Law

These terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

Arbitration Agreement and Class Action Waiver (Risk-Safe Version)

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

1) Agreement to Arbitrate

You and Foter agree that any dispute, claim, or controversy arising out of or relating to these terms, your purchase, your use of the site, or the relationship between you and Foter will be resolved by binding individual arbitration, rather than in court, except as noted below.

2) Exceptions

Bringing an individual action in small claims court, if eligible
Seeking injunctive or equitable relief in court for alleged unlawful use of intellectual property or unauthorized access to the site

3) No Class Actions

You and Foter agree that disputes will be brought only on an individual basis and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve the individual claim.

4) Arbitration Provider and Rules

The arbitration will be administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules, as modified by this agreement.

5) Location and Remote Hearings

Arbitration may be conducted by telephone, video, or based on written submissions, unless an in-person hearing is required by the arbitrator. If an in-person hearing is required, it will take place in New York County, New York, unless the parties agree otherwise.

6) Fees and Costs

Payment of filing, administration, and arbitrator fees will be governed by the AAA rules and applicable law. Each party will bear its own attorneys' fees and costs unless the arbitrator awards fees under applicable law.

7) Batch Arbitration (Mass Arbitration Management)

If 25 or more similar demands for arbitration are filed against Foter by the same or coordinated counsel, the parties agree to group the arbitrations into batches and resolve them in a structured process intended to reduce costs, including selecting a small number of cases as initial bellwether proceedings and pausing the remaining cases while bellwethers proceed. The arbitrator will have authority to implement a fair batching process consistent with this section and the AAA rules.

8) Opt-Out Right

You may opt out of this arbitration agreement within 30 days of first accepting these terms by emailing [email protected] with your name, the email address used for your account or order, and a clear statement that you want to opt out of arbitration.

9) Severability

If any part of this arbitration agreement is found unenforceable, the remainder will remain in effect. If the class action waiver is found unenforceable, then the arbitration agreement will not apply to that dispute.